Find your answers here

How do I place an order?

Select your t shirt, choose size and color, view add to cart, then proceed to checkout and enter your shipping and payment details.



Can I change or cancel my order?

Contact us immediately after placing your order. If the order hasn’t been processed or shipped we can cancel or change it; once
shipped changes are not possible



How long does shipping take?

Orders are processed in 1–3 business days.
Domestic delivery typically takes 3–7 business days after shipment;
International delivery varies by destination



How much does shipping cost?

Shipping cost varies based on the weight. We sometimes offer free shipping based on the dollar amount purchase. International rates are calculated at checkout.

What is your return policy?

Please see Return policy.

When will I get my refund?

Please see information in refund policy.

How do I make an exchange?

Please see exchange policy.

How do I know which size to order?

Please see size chart at checkout in Feature Description.

What materials are the t shirts made of?

Each product page lists fabric composition and care instructions. Most tees are 100% cotton or cotton blends.





My order is missing or never arrived. What do I do?

Email us within 7 days of the estimated delivery date with your order number and any tracking details. We will investigate with the carrier and resolve









I received the wrong item or a damaged item. What next?

Contact us right away with photos and your order number. We will arrange a replacement or refund after verifying the issue.













How can I contact customer support?

Email: support@eq2020.store
Include your order number for fastest service.

















Couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please reach out to us. Our team is ready to assist. Contact us at:support@eq2020.store