Browse our collections, select your size and color, add your items to your cart, and complete checkout. We'll begin processing your order as soon as it's is confirmed.

If your order hasn't entered production yet, we'll do our best to help. Contact us as soon as possible, and we'll let you know what options are available.

Each product includes a detailed size guide. We recommend checking the measurements before placing your order.

Material varies by product. Each product page lists fabric content, features, and care instructions.

Production typically takes 2–5 business days. Shipping times vary by location but most U.S. orders arrive within 3–7 business days after production.

Shipping costs are calculated at checkout based on your location and the items in your order.

Check your tracking information first. If your order appears delayed or lost, contact us and we'll be happy to assist.

Build Your Game Day Gear lets you mix and match eligible HOOP-ACTION apparel. Your savings are applied automatically as you add qualifying items—no coupon code required. It's our easiest way to help you get more gear while saving more.

Because each item is made to order, we do not accept returns for buyer's remorse. However, if your item arrives damaged, defective, or incorrect, please contact us within 30 days and we'll make it right.

If you ordered the wrong size or received an incorrect item, contact us and we'll help determine the best solution.

We're sorry about that. Contact us within 30 days with your order number and photos of the issue, and we'll work quickly to resolve it.

Approved refunds are typically processed within 5–10 business days, depending on your payment provider.

Email us at support@eq2020.store and we'll respond as quickly as possible.

Customer Support

Monday–Friday

9:00 AM – 5:00 PM (Central Time)

We respond to most emails within one business day